YoTie is a hairtie! The difference is that you can wear yo tie in yo hair without leaving ugly kinks! Some other advantages:
No headaches (because it doesn't pull your hair like a normal hairtie)
Gentle in hair (= hair extensions friendly!)
Kind on wrists (doesn't cut off circulation)
What is YoTie made of?
YoTie is made up of eco-friendly thermoplastic polyurethane. So you can wear it loud and proud with yo eco-friendly self.
How many come in a box?
Three (3) our lucky number
How much is shipping?
FREE MOTHER TRUCKERS! Like you, we hate paying for shipping! All our products are sent FREE via standard US Postal Service. For an additional charge, expedited shipping is available. Please contact our customer service department at: email@example.com.
Help! I've entered the incorrect shipping address/incomplete address
We understand you were a little too excited in the check out process and left out a part of your address/entered it incorrectly. If this is the case please contact our customer service department ASAP: firstname.lastname@example.org. Even if the package is marked shipped it may not have been brought to the post office yet. If it has been already shipped out and gets returned to sender, customer is responsible for corrected shipping costs.
Do you ship internationally?
Free shipping is only offered nationwide. International shipping to Canada, Mexico, and the United Kingdom is available at the flat rate of $10.00. If you would like to ship to a country that is not listed, please contact our customer service department at: email@example.com.
When do packages ship out?
If you must know, we ship out orders Monday - Friday 4pm cut off, Saturday 12pm cut off. [Central Time] All Sunday orders will be sent out Monday. This excludes all holidays. You will receive a shipping confirmation email with tracking when package is sent out. It may take up to 24 hours for USPS to update their online tracking system.
Whats yo return policy?
We understand that YoTie may not be for everyone, therefore we gladly accept returns within 15 days after you receive the order. To receive a full refund:
Notify customer service at firstname.lastname@example.org that you wish to return the item. We will give you an order number to include with the package & the address to send it to.
Customer is responsible for returned shipping. We highly recommend that you receive a tracking number for your package, as we are not responsible for lost items in transit. Once we receive the full returned order, your refund will be processed. (full order = YoTie Box + 3 YoTie's)
Refunds will only be issued to the original form of payment. & can take 5-10 business days to see on your statement.
Whats yo exchange policy?
We also understand that picking colors online is tricky. If you want to exchange your YoTie for a different color, send back the order ^ per the instructions above & once we receive the package we will ship out your new order. Customer is only responsible for returned shipping. As stated above, we highly recommend receiving a tracking number when returning your package.
Help! My tie is stretched out!
YoTie is an amazing product that expands when you use it and shrinks when you don't. Simply wearing it around your wrist or leaving it on your nightstand will contract YoTie to a normal size. But if YoTie needs a little revival and you want to shrink it to its original size; follow these steps.
(You will need a pot/pan, water, and tongs) -Fill saucepan with enough water to cover YoTie (DO NOT ADD TIE YET!) -Bring water to a full simmer/low boil -Toss in the YoTie for 5-10 seconds or until the tie shrinks back down to original size. -Have tongs ready to immediately remove YoTie from boiling pot. -Wait till it cools to touch, then violá you’re done!
* Do not leave YoTie in the boiling pot for more than 15 SECONDS * Use extra caution & common sense when handling hot water. * Alternatively you can heat a cup of water in the microwave for 2-3 minutes until boiling (like how you heat tea) and toss in the YoTie!
(For your viewing pleasure; see attached demonstration video)
Life expectancy of yo tie?
YoTie does not have 9 lives but it will last much longer than a normal hairtie. Standard hairties have a rubber band through the center, with normal use the band will stretch-out, weaken, & eventually snap (kinda like Aunt Peggy's pants after Thanksgiving.) & while you don't have to worry about weak elastic with yo tie, it is not called ImmortalTie & will eventually go to hair-product-heaven... one day.
Do you have a physical location?
Technically yes, we all do. But to keep our prices honest, we are only an online based retailer.
What does Philippians 4:13 mean?
"I can do all things through Christ who strengthens me." -The Bible